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Pro/Lab

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  1. Pro/Lab: Adding Opt-Out Instructions for Phone Calls

  2. Pro: Block or Opt-Out from Calling Patients

  3. Pro: View or Print Job History

  4. Pro: Print My Current Call List

  5. Pro: How do I know if a call job has been submitted?

  6. Pro: How do I know if a call job has been completed?

  7. Pro: Change My Call Times/Days

  8. Pro: Can PhoneTree Pro and Lab use the same telephone Line?

  9. Creating and Saving My Data File

  10. How Do I Backup My PhoneTree System?

  11. Pro: Message Change Request

  12. Changing My File Path and/or File Name

  13. Pro: Editing Message Variables and Map Strings

  14. Pro: Moving My System from One PC to Another

  15. Pro: View and/or Print My Message(s) and Variables

Can’t find what you need?

Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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