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  1. HealthWave: Adding Opt-Out Instructions for Phone Calls

  2. HealthWave: Minimum Requirements

  3. HealthWave: Emailing Patients

  4. HealthWave: Stopping a Call Job

  5. HealthWave: Block or Opt-Out from Emailing Patients

  6. HealthWave: Block or Opt-Out from Calling Patients

  7. HealthWave: Print My Current Call List

  8. HealthWave: How do I know if a call job has been submitted?

  9. HealthWave: How do I know if a call job has been completed?

  10. HealthWave: View or Print Job History

  11. HealthWave: Change My Call Times/Days

  12. HealthWave: How do I change my message script?

  13. HealthWave: Add-Update New Items

  14. HealthWave: How do I add a Practice?

  15. HealthWave: New Configuration Items Have Been Detected

  16. HealthWave: Why Is My Current Job Not Displaying?

  17. HealthWave: My Calls Are Not Going Out

Can’t find what you need?

Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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