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To view and/or print past call jobs:
- Click Pause to exit the Call Center (Note: If calls are currently being placed, PhoneTree will wait for those calls to finish before exiting the Call Center).
- On the Main Menu, click Show Call Status.
- In the Select From box, click Archive Job.
- Select the desired job and click View Job.
- From the top toolbar, click File > Print.
- From the Formats drop-down menu, choose your preferred report (Tip: Click Preview/Export to preview the report format) and then click Print to send the report to the default printer for your computer.
- Repeat steps 4-6 for any additional Jobs.
- Once your report has printed, click File > Exit.
- Back on the Current Jobs screen, click Main Menu.
- After returning to the Main Menu, click Resume Calls to relaunch the Call Center.