For instructions on how to manually create a backup of your PhoneTree system and how to restore it from the backup you create, please see Backing Up/Restoring Your PhoneTree System.
For HealthWave and Pro solutions, to enable the built-in backup feature, please contact PhoneTree Client Support using our Contact Support form.
Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.
Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.