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- Click on the Patient List Tab.
- When prompted to click yes or no to pause Automation Center, click Yes.
- Single-click the Applications Icon.
- Select the desired Practice from the combo box and click Next.
- From the top of the screen, select Tools > OnDemand Service Jobs > Active Job.
- Verify the call job you wish to cancel is highlighted. Click Stop.
- Read the warning. Click OK to continue.
- A message will appear stating the job is in the process of stopping, click OK.
- Active OnDemand Service dialog box will appear again, after a minute, click Refresh to verify the job has been stopped.
- Confirmation dialog box will appear. Click OK. This box will only appear if there are no other active jobs.
- Click Exit to leave the Patient List.
- Click the Automation tab to return to live calling mode.
