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When PhoneTree dials, connects and detects a answering machine, PhoneTree will allow the answering machine to start delivering its message up to the amount of time specified in the "setups" of PhoneTree. These can also include non-standard telephone company messages. The default setting for "MAX ANS MACHINE OGM (sec)" is 25 seconds, but you can increase it to 39 seconds to provide more time for the "called answering machine" to complete its message.