You can enable this by selecting Intro (confirm w/9) in the Call Wizard. Then, record the Intro (confirm w/9) message on the Message recordings screen to go out to everyone, asking them to press '9' to hear an important message (e.g., "Hi, this is Bob. To hear an important message, please dial "9" after the tone."). Now when you start this call job, our solution will play the intro message you recorded, and when the called party dials "9" it will play the Standard Message.
Download the VoiceWave Series User Guide (right-click on the link and select "Save Target As" or "Save link as"). The instructions for your VoiceWave solution can be found on the following pages:
- VoiceWave: pages 47-49
- VoiceWave Plus: pages 58-62
- PhoneTree Premium: see pages 75-81