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PhoneTree (VoiceWave): Save and Re-use Messages

When you use the Call Wizard to create new messages, you will be able to use them again any time you need to. All the messages you have ever used for a call session (unless they've been manually deleted) will show up in the drop-down menus on the message recordings screen of the Call Wizard. If you would like to re-use one, just choose it from the drop-down menu. Click Play to listen to any message to confirm that it is the message you would like to re-use.

See pages 47-49 of the VoiceWave Series User Guide (right-click on the link and select "Save Target As" or "Save link as").

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Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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