Skip to content
To prevent people from being called for any message:
Please note: Phone numbers added to the Blocked Numbers database will not go to affect until the next message job is sent to the Call Center.
- Exit the Call Center by clicking on Admin. A screen may appear asking "You are about to pause calling. Do you wish to continue?" Click Yes. Please note: A paused message job can be resumed by clicking back on the Call Center tab.
- Click the Blocked Numbers icon.
- In the Name and Phone columns, enter the person's name and phone number with area code (dashes are optional). If desired, leave a comment about this number (optional). To remove a phone number from the database, select the number and click Edit > Delete.
When finished, click File > Exit.
- Re-launch the Call Center by clicking on Call Center from any VoiceWave desktop view. A screen may appear asking "You are about to Start calling. Do you wish to continue to the Call Center?" Click Yes. If a message job was paused in step 1, it will now resume where it left off.