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Pro: View or Print Job History

To view and/or print past call jobs:
  1. Click Pause to exit the Call Center (Note: If calls are currently being placed, PhoneTree will wait for those calls to finish before exiting the Call Center).
  2. On the Main Menu, click Show Call Status.
  3. In the Select From box, click Archive Job.
  4. Select the desired job and click View Job.
  5. From the top toolbar, click File > Print.
  6. From the Formats drop-down menu, choose your preferred report (Tip: Click Preview/Export to preview the report format) and then click Print to send the report to the default printer for your computer.
  7. Repeat steps 4-6 for any additional Jobs.
  8. Once your report has printed, click File > Exit.
  9. Back on the Current Jobs screen, click Main Menu.
  10. After returning to the Main Menu, click Resume Calls to relaunch the Call Center.

Can’t find what you need?

Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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