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Pro: Can PhoneTree Pro and Lab use the same telephone Line?

Yes. PhoneTree Pro can even be configured to call Lab patients, to inform them to check lab results. Though it is recommended that PhoneTree Lab have its own dedicated phone line, to avoid patients' receiving busy signals when calling to retrieve lab results.

Can’t find what you need?

Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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