Skip to content

HealthWave Hosted: What is the email address on the Account Registration screen used for?

When a call job is submitted, an email notification will be sent to the email address(es) entered here (Tip: Separate multiple email addresses with a comma). Additional email notifications regarding the call job will be sent when the following occurs:
  • Unanswered phone numbers are retried after the first call attempt
  • New configuration items (Providers, Locations and/or Appointment Types) are found on your data file
  • Call job completion
If you do not receive an email notification after submitting a call job, please check your call job's current status (see How do I know if a call job has been submitted).

Can’t find what you need?

Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

Feedback and Knowledge Base