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To prevent patients from being called for any message:
- Exit the Call Center by clicking on Configure (Note: If calls are currently being placed, HealthWave will wait for those calls to finish before exiting the Call Center).
- Click the Blocked Numbers icon.
- In the Name and Phone columns, enter the patient's name and phone number with area code (dashes are optional). If desired, leave a Comment about this number (optional). To remove a phone number from the database, select the number and click Edit > Delete.
- When finished, click File > Exit.
- Re-launch the Call Center by clicking on Call Center from any HealthWave desktop view.
