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Depending on which Automatic Reports were selected during your installation, HealthWave can automatically print, email, and/or create file-based reports for the calls it made on the previous day. To print an additional copy of this report:
- Exit the Call Center by clicking on Patient List (Note: If calls are currently being placed, HealthWave will wait for those calls to finish before exiting the Call Center).
- Click the Applications icon, and then select the desired application from the drop-down menu.
- From the top toolbar, click the Print icon.
- The Make Print Selections screen will appear. Select a report from the Report format drop-down menu and Printer from the Send report to drop-down menu. Then, click Print.
- Make the appropriate choices on the Print dialog screen (the report will be printed to the default printer) and click OK.
- When finished, click the Exit icon from the top toolbar.
- Repeat steps 2-6 for any additional Applications.
- Relaunch the Call Center by clicking on Call Center from any HealthWave desktop view.