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HealthWave: Print My Current Call List

Depending on which Automatic Reports were selected during your installation, HealthWave can automatically print, email, and/or create file-based reports for the calls it made on the previous day. To print an additional copy of this report:
  1. Exit the Call Center by clicking on Patient List (Note: If calls are currently being placed, HealthWave will wait for those calls to finish before exiting the Call Center).
  2. Click the Applications icon, and then select the desired application from the drop-down menu.
  3. From the top toolbar, click the Print icon.
  4. The Make Print Selections screen will appear. Select a report from the Report format drop-down menu and Printer from the Send report to drop-down menu. Then, click Print.
  5. Make the appropriate choices on the Print dialog screen (the report will be printed to the default printer) and click OK.
  6. When finished, click the Exit icon from the top toolbar.
  7. Repeat steps 2-6 for any additional Applications.
  8. Relaunch the Call Center by clicking on Call Center from any HealthWave desktop view.

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Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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