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HealthWave: How do I know if a call job has been submitted?

When a call job is submitted, the call center will record the date and time in the Last Run Time column on the Call Center tab. You can view the call job's progress and status in the PhoneTree Information/Status box.

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Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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