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If your HealthWave system is Multi-Practice enabled, follow these steps to add a new Practice:
- Exit the Call Center by clicking on Configure (Note: If calls are currently being placed, HealthWave will wait for those calls to finish before exiting the Call Center).
- Click the Flexbile Applications: Options icon.
- On the Practice Selection screen, choose Add Practice and enter the Practice name. Next, follow the instructions outlined in the "Configurations: Flexible Applications: Message" and "Configurations: Basic Applications" chapters of the HealthWave Desktop: HealthWave (Desktop) User Guide (right-click on the link and select "Save Target As" or "Save link as") to configure and create your new Practice and messages. Note: If the Practice Selection screen does not appear, please contact
PhoneTree Client Support using our Contact Support form to enable the Multi-Practice setting.
- Re-launch the Call Center by clicking on Call Center from any HealthWave desktop view.