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Connect Multiple PhoneTree Hardware Units

I want to connect multiple PhoneTree hardware units to my PC, but I only have one USB port available. Can I use an external USB Hub to add additional USB ports?

If you are attempting to connect multiple PhoneTree units to your computer and do not have the necessary USB ports available, purchase and install a true dual (or quad) host controller card instead of using an external USB Hub. This will help to ensure each PhoneTree unit receives the correct amount of USB bandwidth. When connecting your PhoneTree hardware, please limit 1 unit per USB port and no more than 24 lines per single host controller. If you need assistance determining your computer's current USB capabilities, please contact PhoneTree Customer Support.

Can’t find what you need?

Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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