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HealthWave: Minimum Requirements

You will need the following, as a minimum:

  • Windows® 7 OS, for standalone, and Windows® 2008 R2, for server.
  • 2 GB RAM
  • 10 GB hard drive space
  • Color monitor with 1024 x 768 resolution
  • USB 2.0 ports (1 port per PhoneTree unit)*
In addition to the above requirements, the computer hosting PhoneTree must be:
  • Configured and installed on the client network.
  • Able to access the Internet for initial configuration to receive online training and in case of any future technical support needs from PhoneTree Product Support.
* If you only have USB 3.0 ports available, you will need to purchase a USB 2.0 hub.  PhoneTree can provide recommendations on models, as well as purchase options.

Can’t find what you need?

Support technicians are available Monday-Friday, 8:30am-5:30pm ET. Use the “Contact Support” link below to submit a ticket, or you may call us at 800.555.0559.

Note: You must have an active annual service agreement to receive support. To check on the status of your agreement, please call 800.951.8733 ext.1112.

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